Shipping & Return

LOCAL DELIVERY (WITHIN MALAYSIA)

Q1: What is the cost for shipping within Malaysia?

We charge :

  Semenanjung Malaysia  Sabah & Sarawak
Poslaju RM8 RM13
Ninjavan RM8 RM13

FREE POSTAGE FOR PURCHASE ABOVE RM200 *Applicable for NinjaVan only

Tracking numbers are emailed once posted.

 

Q2: How long does it take for my parcel to reach me?

Orders made are posted from Monday to Friday.

Our courier service is a next day delivery service and makes deliveries Monday - Friday, excluding every Saturday and local public holidays (Malaysia). Orders made on Friday, after 3pm will only be shipped on Monday.

If customers do not receive their order within 10 working days, please contact [email protected] to track your order.

 

INTERNATIONAL DELIVERY (WORLDWIDE)

Q1: What are the international shipping methods?

Singapore / Brunei / other Countries orders are ship using SF Express or Aramex. Order processing will take 3-5 working days (excluding public holidays and weekends) before being shipped out. Once it has been picked up, the transit time will take around 7-14 days.

Country

Rate

FREE SHIPPING – MINIMUM ORDER

Semenanjung Malaysia

RM8

RM200

Sabah & Sarawak

RM13

RM200

Singapore

RM35

RM500

Brunei

RM35

RM500

Thailand

RM70

 

Australia

RM100

 

United Kingdom

RM100

 

Korea

RM100

 

New Zealand

RM100

 

United States

RM150

 

Russia

RM150

 

Netherlands

RM150

 

Germany

RM130

 

Saudi Arabia

RM120

 

Vietnam

RM80

 

Philippines

RM80

 

China

RM90

 

Canada 

RM150

 

India

RM90

 

Turkey

RM110

 

Indonesia

RM70

 RM500

Japan

RM110

 

Egypt

RM150

 

Utd. Arab Emirates

RM120

 

Norway 

RM200

 

France 

RM140

 

Qatar

RM186

 

For Singapore & Brunei, free shipping for purchase above RM500.


*If you cannot find your country in the list above, please email us at [email protected], we will assist you from there.
Tracking numbers will be provided by email once order has been processed.