Career

 

At Cala Qisya we subscribe to a set of beliefs that help us guide how we work, and problem-solve together. If these resonate with you, there might just be a role with your name on it.


Everybody can make a difference

If you’re fresh out of college or an executive, at Cala Qisya we expect you to go the extra mile and figure out how you can have the greatest impact in your role. 

Visionary and risk-takers are welcome here

Look before leaping, yes—but then, by all means, leap. While we expect people to be thoughtful and strategic, to analyze all angles, we also know that real progress only comes from brave risk-taking and those with the same vision for the company. And when risk resulted in failing? We appreciate those too and together we solve it for the betterment of the company.

Be proud of our design because it has improved people’s lives

Seamless site navigation, a peaceful office space, a perfect killer excel spreadsheet, we believe great design is human-centric and always considers its audience. We encourage Cala Qisya employees to think about that audience and design a great experience for them.

Minimalistic and straight-to-the-point

At Cala Qisya this means we make fewer products that last longer—but it also means that we encourage the team to focus on what really matters. We believe that doing one or two things well goes a lot further than doing countless yet meaningless things. We encourage them to look from a very simple angle and in the end able to create something worthwhile.


 

Office

Our production team selected the best material and comfortable for each collection.


 

CQHQ


Operation 

Warehouse Assistant

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 2 Fulltimer, Salary Range: RM 2400.00 - RM 2600.00

Warehouse Assistants help manage the flow of products and stock through a warehouse. They are usually responsible for receiving and sending goods to and from the warehouse. Warehouse Assistants must be physically fit and able to lift and move stock in a safe manner. Excellent time management skills, attention to detail and communication skills are required to be an effective Warehouse Assistant.

We'd love to hear from you:

  • Fresh graduate are welcome to join our company
  • Familiarity with company products is added advantage in most instances, demonstrating better understanding of the company’s expectations
  • Ability to adapt promptly to any change in working condition and to get problems resolved without delay
  • Ability to perform excellently even when under work pressure, especially in times when shipment or inventory deliveries are forgotten or delayed
  • Possess effective verbal and written communication skills
  • Tech-savvy with purpose to work with digitalized report and system.
  • Ability to relate across departments connected to the warehouse, and with other members of staff within working environment
  • Proficient with the use of the computer, especially packages relating to inventory, like Excel and others

Your Day-to-Day:

  • Follow up quality product issue from the retail & delivery team and deliver the info of action taken to the respective team.
  • Update quality report in product issue summary every day.
  • Assist the Warehouse Manager to update the deduction summary report file.
  • Update and investigate the warehouse missing item report when reported.
  • Attend a quality meeting every Friday / follow up the pending issue the next week.
  • Assist in pending order when the warehouse team/delivery team need help
  • Complete the order process in the backend system.

What is expected of you

  • Must bend, reach, and stretch for product, as well as lift, carry and move at least 15kg – 20kg
  • Have flexible availability that supports the needs of the business

 

Sales Manager (Retail)

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 3000.00 - RM 3800.00

Sales managers direct the distribution of their company's products to customers, which involves establishing sales territories as well as setting quotas and goals. Serving as the guiding hand for the sales team, sales managers outline the staff's training programs, develop strategies for the sales team to operate efficiently, and push team members to surpass short- and long-term sales targets. 

Sales managers also work closely with the marketing department to identify new customers the sales team can target. In addition to overseeing the sales team, sales managers have responsibilities that include actively recruiting and hiring. 

The Retail Sales Manager ensuring the staff represents and embraces Cala Qisya Values and understands Cala Qisya's goals. They will also hold regular team meetings to communicate with the staff.

We'd love to hear from you:

  • Good standard of numerical skills.
  • Worked in a fast pace, high turnover store
  • Qualification is Bachelor Degree and above
  • 4 years of Management / Sales / Marketing or a similar role
  • Relevant Experience in a similar role - Specifically in Retail (Fashion/Apparel)
  • The ability to plan and prioritize workloads and delegate accordingly
  • The ability to multi-task and work under pressure
  • To manage and lead the team ensuring a consistent and exceptional standard of customer service in the store, ensuring the team members are engaging, acknowledging, courteous, develop excellent product knowledge to engage with the customers.
  • Fluent in English (Writing & Speaking)
  • Able to think outside of the box, passionate about the fashion industry, and creative.
  • Fun, Proactive, Extrovert, and approachable person.
  • Possess own transportation (Motorcycle/Car)

Your Day-to-Day:

  • Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
  • Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
  • Implement national sales programs by developing field sales action plans
  • Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
  • Contribute to team effort by accomplishing related results as needed
  • Plan to ensure achievement of divisional and personal targets, aligning with company sales policies and strategies
  • Manage, develop, coach, control, and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
  • Ensure targets are delivered through people management, performance review, reward, and individual recognition
  • Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
  • Provide on-the-ground support for sales associates as they generate leads and close new deals
  • Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them
  • Develop and implement new sales initiatives, strategies, and programs to capture key demographics
  • Develop, maintain and execute a territory plan
  • Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans
  • Maintain data relative to partners, accounts, and activities and will document customer interactions
  • Prepare to report as needed

Sales Manager Skill Set:-

  • Meeting Sales Goals
  • Negotiation
  • Sell to Customer Needs
  • Motivation
  • Sales Planning
  • Build Relationships
  • Coaching
  • Manage Processes
  • Market Knowledge
  • Develop Budgets
  • Staffing

Customer Service Department

Cala Qisya HQ, Teluk Panglima Garang, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 2000.00 - RM 2500.00

As a Customer Care Professional with Cala Qisya, you are the beacon of the world’s best customer service experience. You will suit up to engage and build customers’ relationships with the company while delivering powerful tailored solutions every day. You answer the email to greatness by exceeding all expectations with empathy and care. Your creativity, commitment, and dedication reaffirm the reason why a member is with Cala Qisya.

 

As a member of our eCommerce team, the right candidate is able to design within an established identity system while always innovating and pushing the brand forward to create best-in-class customer service solutions. This role reports to the E-commerce Manager.

We'd love to hear from you:

  • Minimum of 2 years experience in customer service for a retail company, preferably in fashion.
  • Strong eCommerce background
  • Must be a sales-oriented person.
  • Quick learner with the ability to absorb extensive information on our brand's history, product offerings, and communications/advertising program
  • Outstanding written and verbal communication skills, great phone etiquette and elevated speech
  • Proactive personality and self-motivator
  • Demonstrates initiative with the ability to multi-task and detail-oriented in a fast-paced environment
  • Proven to be organized, methodical, rigorous
  • Strong computer skills in Microsoft Office applications and the ability to learn new applications quickly
  • Team player able to develop great relations with co-workers

 

Your Day-to-Day:

  • Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand
  • Assist clients on the order-on-line/website.
  • Deal with orders in the back office and liaise with logistics. 
  • Follow-up on orders and liaise with customers, retail, etc.
  • Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
  • Manage ongoing customer relationships utilizing our CRM tools
  • Develop collaborative, positive working relationships with staff at our traditional boutiques
  • Assist customers with after-sales service issues
  • Be the primary contact for customer inquiries about our products and brand.
  • Able to communicate concisely our company policies to client
  • Maintain and update regular client correspondence
  • Maintain website layout and product details.

Ecommerce Department

No Vacancy Available


Brand Department

Marketing Manager (Fashion)

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 3500.00 - RM 4000.00

The marketing team at Cala Qisya is responsible for how the consumer engages with the brand by our product and enacting our mission alongside our community. 
 
In this, marketing is responsible for best-in-class campaigns that span across channels with captivating creative and go-to-market plans that bring our stories to life both on owned and paid channels. The team works hard to develop narratives that have a sharp perspective and is constantly developing new ways to introduce Cala Qisya. In this role, you will be responsible for leading some of our biggest campaigns to introduce the brand to new customers at scale.

You will focus on launching leading new products, and mission-driven programs. You will write killer briefs that turn business and consumer insights into a strong strategic position that will hit both brand and business goals. From there you’ll work closely with creative and agency partners to craft compelling creative ideas and turn them into executions that capture people’s attention and hearts. Success will be measured by the share of voice we gain in the market and driving awareness towards the brand and programs. The role is highly cross-functional across product,  brand strategy, marketing, and creative teams. The role will report directly to the chief creative officer & marketing director with the opportunity to manage a small team. 

We'd love to hear from you:
  • Candidate must possess at least a Bachelor’s Degree in marketing/ Business Management/ Mass Communications/ Commerce or related discipline
  • At least 4 year(s) of working experience in Marketing Communications, Advertising or Public Relations. Minimum 2 year(s) in managerial capacity.
  • Background in marketing/ brand management with retail industry experience preferred. Ideally for global fashion clothing/ lifestyle brands
  • Experience in social media/ digital marketing
  • Experience in growing and elevating brand positioning
  • Knowledge of Customer Relationship Management (CRM) strategies and systems
  • Full marketing portfolio management skills from conceptualization, budgeting, planning, execution, ROI analysis, to include Digital/ Social Marketing, CRM, added advantage if have e-com exposure
 
Your Day-to-Day:

  • Regular monitoring the competitor's social media sites and creating analysis reports.
  • Working with other departments to develop social media timelines that coincide with the product release, ad campaigns, and other brand messages.
  • Coordinating social media content with the brand management team, and achieved annual company goals.
  • Analyzing social media campaigns with tracking systems to determine areas for social media campaign improvement and to gather visitor data. (Social media insight)
  • Collaboration outline with other brands. (ROI of the brands/Relationship)
  • Advise photoshoot for the Instagram feed or content.
  • Create or execute company branding direction direct instruction from brand and ads manager or directors.
  • Create or execute content for email, SMS, WhatsApp blasting for an event or customer information.
  • Communicate with Operation Department for another item that needs to be promoted on social media platforms.
  • Develop integrated marketing plans for Brand campaigns, working in close partnership with cross-functional teams.
  • Author and deliver marketing strategy briefs grounded in insights and incorporating input from relevant teams.
  • Collaborate with in-house Creative team and agency partners as they translate strategy into consumer-facing assets.
  • Develop best-in-class execution ideas to bring the creative idea to life through partnerships, social strategy, events, and more. 
  • Owning the consumer journey by developing new ways to distribute content through new media channels and owned channels
  • Partner with other brand team leads, product marketing leads, and cross-functional teams to ensure cohesive and consistent messaging across prospective and existing customers.
  • Manage budget and timelines, ensuring all milestones are met.
  • Become an expert on Cala Qisya’s brand, products, and target customer.

 

Digital Marketing Specialist

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 3000.00 - 3500.00

We are looking for an experienced and result-driven Digital Marketing Specialist to join our awesome marketing team! 

As a Digital Marketing Specialist at Cala Qisya, you will be responsible for setting up, implementing and managing the overall company's digital marketing strategy.Digital marketing strategies are extremely important to our company's success, so your role will play a crucial role in achieving our business goals and objectives.

We are expecting you to have experience and a big passion for digital technologies and various digital marketing channels.

We'd love to hear from you:

  • 4 years of experience as a Digital Marketing Specialist
  • 3 years of experience in developing and implementing digital marketing strategies
  • Good knowledge of all different digital marketing channels
  • Good knowledge and experience with online marketing tools and best practices
  • 2 years of hands-on experience with SEO, Google Analytics and Facebook Ads
  • Familiarity with web design
  • Sense of ownership and pride in your performance and its impact on a company’s success
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • BA in Marketing, Digital technologies or similar relevant field

Your Day-to-Day

  • Build an inbound marketing plan and implement the overall digital marketing strategy
  • Manage the development and execution of regional digital marketing programs, including SEM (Search Engine Marketing) , marketing automation, social media, website and online advertising campaigns
  • Stay up to date with the latest technology and best practices
  • Manage and oversee various digital marketing channels
  • Measure ROI and KPIs
  • Provide analysis and reporting on digital projects/campaigns and placements, website traffic, social media impression, measure SEO and Google Analytics metrics
  • Oversee all the company's social media accounts
  • Suggest activities for improving the quality of online content
  • Evaluate the end-to-end customer experience to identify and execute campaigns that drive customer acquisition, maximize revenue, and improve retention
  • Collaborate with creative & digital team to develop digital marketing activities to support campaign strategies and business goals
  • Keep abreast of new social media sites, web technologies, and digital marketing trends and implement these new technologies to enhance brand awareness in the digital space
  • Research and forecast future sales and performance trends
  • Lead, supervise and motivate members of the digital marketing team 
  • Research competitors and provide suggestions for improvement
  • Keep abreast with industry and market trends and best practices

 

Copywriter

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 2500.00 - 2800.00

Copywriters, or Marketing Writers, are responsible for producing engaging, clear text for different advertising channels such as websites, print ads and catalogs. Their duties include researching keywords, producing interesting written content and proofreading their work for accuracy and quality.

We'd love to hear from you:

  • Bachelor’s degree or equivalent experience in communication or marketing
  • Experience producing copy for print and digital media channels
  • Proven success in producing copy for advertising or marketing campaigns
  • Exceptional skill in social media writing, including use of hashtags and relevant acronyms
  • Proficiency with common office software
  • Experience with SEO concepts and social media marketing
  • Creativity, adaptability and the ability to work collaboratively with a team

Your Day-to-Day

  • Writing clear and error-free content for a website that reflects the company’s voice
  • Meeting with team to understand the brand directions, message, brand voice and target audience
  • Proposing copy concepts in an engaging way for the brands and carrying out projects its approved
  • Interpreting creative direction and technical information and turning them into persuasive copy concepts
  • Collaborating with PR and marketing departments to brainstorm and develop a variety of marketing materials
  • Working with Manager to edit and modify copy to meet their content expectations

HR & People Operation Department

Not Available


Creative Department

Senior Graphic Designer

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 2900.00 - RM 3300.00

We are looking for a Senior Graphic Designer to join the creative team to help bring the brand to life and evolve its design vision. This role will contribute to a wide range of projects with work spanning both the digital and physical space—anything from email and site design to in-store signage and paid advertising is fair game. This position will work closely with a team of creative directors and marketing team to develop, concept and execute brand campaigns.

As a member of our design team, the right candidate is able to design within an established identity system while always innovating and pushing the brand forward to create best-in-class visual solutions. This role reports to the Creative Lead.

We'd love to hear from you:

  • 2 years of experience as a Graphic Designer
  • 2 years of experience in retail industry
  • Degree in Graphic Design/Illustration/Fashion Marketing 
  • Computer skills as required by the department in (Intermediate/Advanced) such as Adobe Illustration, Adobe Photoshop, Lightroom, After Effect, and etc.
  • A strong portfolio showcasing work across a range of platforms: digital, print, paid, packaging and more
  • Experience providing office support and coordinating work.
  • Effective communication and organization skills.
  • Fluent in English & Malay
  • Able to produce a creative ideas in fashion perspective.
  • Proactive and approachable person.

Your Day-to-Day:

  • Oversee all design elements, from the initial conception to final delivery
  • Review the work of junior designers to give guidance and feedback
  • Have hands-on experience with Adobe Creative Suite and other design software
  • Use your strong eye for aesthetics and visual details to ensure a quality final product
  • Listen to design needs, come up with ideas and communicate them to clients and other members of the team
  • Delegate design tasks and provide support for junior-level design team members
  • Maintain high standards of quality and make sure only the best work is released to our brands marketing platforms.

 

Junior Graphic Designer 

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 2 Fulltimer, Salary Range: RM 2500.00 - RM 2900.00

We are looking for a Junior Graphic Designer to join our creative team to help bring our brand to life and evolve our design vision. This role will contribute to a wide range of projects with work spanning both the digital and physical space—anything from site design to in-store signage. This position will work closely with a team of brands and ad, to develop, concept, and execute brand campaigns.

As a member of our design team, the right candidate is able to design within an established identity system while always innovating and pushing the brand forward to create best-in-class visual solutions. This role reports to the Senior Graphic Designer/ Creative Lead

We'd love to hear from you:

  • Degree in Graphic Design/Illustration/Fashion Marketing 
  • Computer skills as required by the department in (Intermediate/Advanced) such as Adobe Illustration, Adobe Photoshop, Lightroom, After Effect, and etc.
  • Experience providing office support and coordinating work.
  • Effective communication and organization skills.
  • Fluent in English & Malay
  • Able to produce a creative ideas in fashion persepctive.
  • Proactive and approachable person.

Your Day-to-Day:

  • Assist with designs and graphics, such as combinations of photographs, text, for marketing materials and web content.
  • Visualize and execute conceptual ideas within budgetary constraints and guidelines.
  • Interpret and transform concepts and ideas, sometimes developed by others, into descriptive visual materials in varying formats.
  • Determine software applications be used and develops and/or maintains applicable computer programs.
  • Assist photographer for a photo shoot at the studio.
  • Able to create an idea of the prop by using DIY for photo shoot campaign purposes.
  • Able to contribute a new idea or improvise team idea for a new campaign.
  • Ability to multitask, working on multiple projects with varying deadlines
  • Stay up-to-date with industry developments and tools
  • The clear understanding of design trends in social media
  • Typography experience, and expert graphic composition (Packaging, Website banner, and etc)
  • You must be creative and enjoy taking an idea or concept and running with it!
  • Must have the ability to receive constructive feedback and work within brand identity
  • Perform related duties as assigned.

Product & Design Department

Junior Fashion Designer/Production Assistant

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 2 Fulltimer, Salary Range: RM 2500.00 - RM 2700.00

Cala Qisya has open a vacancy who has a high determination of fashion sense, passion, and interest. We want someone who is fun, friendly, extrovert, good at communication, a team player, and most importantly able to take a challenge.

As a member of our production team, the right candidate is able to design within an established identity system while always innovating and pushing the brand forward to create best-in-class fashion solutions. This role reports to the Production Executive/Product Development Lead.

We'd love to hear from you:

  • Degree in Fashion Design/Illustration 
  • Computer skills as required by the department such as Adobe Illustration, Adobe Photoshop, and etc.
  • Experience providing office support and coordinating work.
  • Effective communication and organization skills.
  • Fluent in English & Mandarin (Bonus Skill - PRIORITY).
  • Proactive and approachable person.

Your Day-to-Day:

  • Giving advice on which combination of fabrics and patterns may give the best results
  • Discussing the director’s requirements
  • Showing the director’s fabric samples and pattern books
  • Taking measurements
  • Adapting an existing pattern, or producing a new pattern for the director’s
  • Tracking the fabric pieces together for a fitting
  • Fitting the garment and making adjustments to create a perfect fit.
  • Working out the cost of the work, taking into account the fabric, trimmings, and time needed
  • Using the pattern to cut out the fabric pieces
  • Working with other department data for a better production overview.

Account Department

Account Assistant

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 2400.00 - RM 2600.00

Cala Qisya has open a vacancy for an analytical thinker and problem solver individual to join our Accounting team. We want someone who is fun, friendly, extrovert, good at communication, a team player, and most importantly able to take a challenge.

As a member of our Accounting team, we are seeking for individual who is dynamic, result-oriented, proactive, has initiative, with good analytical and interpersonal skills to be part of our team. This role reports to the Account Executive.

We'd love to hear from you:

  • Minimum Diploma in Accounting, Finance or relevant field
  • Work experience as an Accounting Assistant or Accounting Clerk at least 1 year and above
  • Knowledge of basic bookkeeping procedures
  • Familiarity with finance regulations
  • Good math skills and the ability to spot numerical errors
  • Hands-on experience with MS Excel and accounting software (e.g. QuickBooks)
  • Organizational skills
  • Ability to handle sensitive, confidential information

Your Day-to-Day:

  • Prepare weekly report sales and monthly report sales before submit to Account Manager
  • Prepare bank deposits, invoices and payment voucher
  • Process company documentation such as aging reports
  • Enter daily financial transactions into internal databases
  • Prepare monthly bank reconciliation
  • Handle account payable and account receivables
  • Help Account Executive to prepare management account
  • Perform administrative tasks, including filing, reporting, tagging fixed assets, etc
  • Maintain digital and physical financial records
  • Monitor vendor transaction
  • Participate in audits and tax process
  • Liase with company Secretary
  • Process and prepare petty cash reports and reimbursement forms
  • Help accounting department run smoothly, ensuring transparency and efficiency in all transactions 

Internship

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 8 Vacancies, Salary Range: TBA

Cala Qisya Internship Programme will allow you opportunities to gain valuable hands-on exposure and mentoring in your field of study – and get a head start in achieving future success. 

This programme is tailored for experiential learning, this internship will bring you the advantage of first-hand experience through a combination of dedicated mentoring and practical training.

Put your academic knowledge to the test now! Please apply with your updated resume, stating your academic achievement and extra-curricular activities and indicating internship start & end date.

Incomplete applications will not be entertained.

 What will make you successful

  • Full time Degree students pursuing a Degree programme relevant to the specialisation or operations in Cala Qisya
  • Possess minimum CGPA 3.2 or its equivalent
  • Students with active involvement in extra co-curricular activities in university
  • A great team player with excellent interpersonal and communication skills
  • Has strong drive and desire to lay an excellent foundation for future career success

Applications will be processed in stages, by internship dates. Candidates would be contacted 1-2 months before actual internship date. Only shortlisted candidates will be notified

Department available for intership:

  • Human Resource (1 Vacancy)
  • Graphic Design (2 Vacancies)
  • Operation (1 Vacancy)
  • Sales (1 Vacancy)
  • Production (1 Vacancy)
  • Fashion Design (1 Vacancy)
  • Marketing (1 Vacancy)

 


CQICITY, Central Icity Mall

Outlet Retail Store Supervisor (Fashion Retail - Apparel)

Cala Qisya I-city, Shah Alam, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 2300.00 - RM 2800.00

Hey Shah Alam! Guess what? Calaqisya just opens a vacancy at our stores as a store supervisor. Have you ever imagined running a successful store and behind the success stories is YOU that well manage the store?. Calaqisya has grown the business from time to time and also our sales team will grow together with the store. 

As the first step to have a successful flagship store, we need a strong Store Supervisor!

As the Store Supervisor of the Flagship store, you will be responsible for building and training your team and then continued driving our business through excellent operational and team management.

The ideal candidate loves developing others, has strong interpersonal skills, and is energized by tackling complex operational opportunities. You're known as a community builder and go-getter and have extensive experience shift managing a high-volume retail store.

 In this role, you will work directly with our retail Operation Team to manage your store team and will report directly to our Area Manager.

We'd love to hear from you:

  • Degree in Retail Management and 2 years of experience as Store Supervisor (Retail - Apparel/Fashion)
  • Computer skills as required software documentation.
  • Experience providing office support and coordinating work.
  • Effective communication and organization skills.
  • Fluent in English.
  • Proactive, Approachable Person, Customer Focus, Tracking Budget Expenses, Pricing, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Customer Relationships, Verbal Communication

Your Day-to-Day:

  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains store staff by recruiting, selecting, orienting, and training employees.
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensures availability of merchandise and services by approving contracts; maintaining inventories.
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • Secures merchandise by implementing security systems and measures.
  • Protects employees and customers by providing a safe and clean store environment.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Maintains operations by initiating, coordinating, and enforcing the program, operational, and personnel policies and procedures.
  • Contributes to team effort by accomplishing related results as needed.

What is expected of you

  • Must bend, reach, and stretch for product, as well as lift, carry and move at least 15kg – 20kg
  • Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays
  • Must regularly move around all areas of the store and be accessible to customers

 

Sales Leader

Cala Qisya I-city, Shah Alam, Selangor

Vacancy: 2 Fulltimer, Salary Range: RM 2200.00 - RM 2500.00

This role is responsible for leading a team and delivers best-in-class store experience.  You are most enthusiastic about the impact you have on someone’s experience while in our store. You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience. You are resourceful and a problem-solver - you find joy in searching for the answers. You must be able to demonstrate curiosity and enjoy learning and supporting all aspects of the business. As a sales leader, you must be a goal-oriented and thrive on exceeding individual and team results while having fun doing it. You are a great communicator and work closely with your store leadership team to bolster team engagement, drive business results and ensure the team able to achieved the goals.

We'd love to hear from you:

  • 1-2 years of leadership experience
  • Strong written and verbal communication skills
  • The ability to work closely and effectively with the rest of your store leadership team
  • Strong organization skills and are excited about the details
  • A proven track record of hiring, leading and developing effective store teams
  • A fan of Cala Qisya, our product, and our values

 

Your Day-to-Day:

  • Lead your team to ensure our service model comes to life in-store 
  • Zone, prioritize and delegate tasks for team members in zones based on the needs of the business
  • Set goals for your team while coaching and motivating to drive results on the sales floor and provide in the moment feedback to team members
  • Perform hourly reads and update the team on current business goals and results
  • Celebrate successes and share recognition within the team when results are achieved
  • Share business results and feedback with the leadership team

What is expected of you

  • Must bend, reach, and stretch for product, as well as lift, carry and move at least 15kg – 20kg
  • Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays
  • Must regularly move around all areas of the store and be accessible to customers

 

 

Sales Associates

Cala Qisya KL East Mall (KLEM), Kuala Lumpur

Vacancy: 8 Fulltimer, Salary Range: RM 2000.00 - RM 2300.00

As a Sales Associates, you will be responsible for supporting our back and front of our offline store, and you are the heartbeat of our store. You are most enthusiastic about systems and processes and keep an organized space with productivity top of mind. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.

 

We'd love to hear from you:

  • 1+ years of operations experience in retail, sales or the service industry 
  • A passion for helping others and enjoy being a part of the team 
  • The ability to mulit-task and move around quickly while working in a fast pace environment
  • Have exceptional communication skills and are comfortable receiving feedback
  • Ambition to learn and grow from others
  • A fan of Cala Qisya, our product and our values 
  • Strong organizational skills
  • Highly motivated person, Extroved, Confidence and Proactive person

 

Your Day-to-Day:

  • Maintain a clean and organized stockroom that is easy to navigate while protecting key items closest to the sales floor
  • Support inventory integrity through managing inbound and outbound transfers, performing weekly cycle counts, and send-outs. Follow procedures for damages, returns, and other product issues that could jeopardize inventory integrity
  • Support in-store replenishment and size integrity on the shop floor, and communicate sell through concerns as necessary.
  • Able to assist any customer situation
  • Support monthly product flow, visual adjustments, and in-store signage.
  • Support the maintenance of the store’s presentation standards 
  • Have a customer-first mindset when working with customers
  • Educate our customers through our Brand’s mission and values 
  • Be an expert our our products
  • Actively sell and style our products and offering fit advice 

What is expected of you

  • Must bend, reach, and stretch for product, as well as lift, carry and move at least 15kg – 20kg
  • Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays
  • Must regularly move around all areas of the store and be accessible to customers

CQKLEM, KL East Mall

Outlet Retail Manager (Fashion Retail - Apparel)

Cala Qisya KL East Mall (KLEM), Kuala Lumpur

Vacancy:  1 Fulltimer, Salary Range: RM 2800.00 - RM 3300.00

Hey KL! Guess what? Calaqisya just opens a vacancy at our flagship store as a outlet manager. Have you ever imagined running a successful store and behind the success stories is YOU that well manage the store?. Calaqisya has grown the business from time to time and also our sales team will grow together with the store. 

As the first step to have a successful flagship store, we need a strong Outlet Retail Manager!

The ideal candidate loves developing others, has strong interpersonal skills, and is energized by tackling complex operational opportunities. You're known as a community builder and go-getter and have extensive experience shift managing a high-volume retail store.

 In this role, you will work directly with our retail Operation Team to manage your store team and will report directly to our operation manager

We'd love to hear from you:

  • Degree in Retail Management and 3 years of experience as Outlet Retail Manager (Retail - Apparel/Fashion)
  • Computer skills as required software documentation.
  • Experience providing office support and coordinating work.
  • Effective communication and organization skills.
  • Fluent in English.
  • Proactive, Approachable Person, Customer Focus, Tracking Budget Expenses, Pricing, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Customer Relationships, Verbal Communication

Your Day-to-Day:

  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains store staff by recruiting, selecting, orienting, and training employees.
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensures availability of merchandise and services by approving contracts; maintaining inventories.
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • Secures merchandise by implementing security systems and measures.
  • Protects employees and customers by providing a safe and clean store environment.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Maintains operations by initiating, coordinating, and enforcing the program, operational, and personnel policies and procedures.
  • Contributes to team effort by accomplishing related results as needed.

What is expected of you

  • Must bend, reach, and stretch for product, as well as lift, carry and move at least 15kg – 20kg
  • Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays
  • Must regularly move around all areas of the store and be accessible to customers

 

Sales Leader

Cala Qisya KL East Mall (KLEM), Kuala Lumpur

Vacancy: 2 Fulltimer, Salary Range: RM 2200.00 - RM 2500.00

This role is responsible for leading a team and delivers best-in-class store experience.  You are most enthusiastic about the impact you have on someone’s experience while in our store. You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience. You are resourceful and a problem-solver - you find joy in searching for the answers. You must be able to demonstrate curiosity and enjoy learning and supporting all aspects of the business. As a sales leader, you must be a goal-oriented and thrive on exceeding individual and team results while having fun doing it. You are a great communicator and work closely with your store leadership team to bolster team engagement, drive business results and ensure the team able to achieved the goals.

We'd love to hear from you:

  • 1-2 years of leadership experience
  • Strong written and verbal communication skills
  • The ability to work closely and effectively with the rest of your store leadership team
  • Strong organization skills and are excited about the details
  • A proven track record of hiring, leading and developing effective store teams
  • A fan of Cala Qisya, our product, and our values

Your Day-to-Day:

  • Lead your team to ensure our service model comes to life in-store 
  • Zone, prioritize and delegate tasks for team members in zones based on the needs of the business
  • Set goals for your team while coaching and motivating to drive results on the sales floor and provide in the moment feedback to team members
  • Perform hourly reads and update the team on current business goals and results
  • Celebrate successes and share recognition within the team when results are achieved
  • Share business results and feedback with the leadership team

What is expected of you

  • Must bend, reach, and stretch for product, as well as lift, carry and move at least 15kg – 20kg
  • Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays
  • Must regularly move around all areas of the store and be accessible to customers

 

Sales Associates

Cala Qisya KL East Mall (KLEM), Kuala Lumpur

Vacancy: 8 Fulltimer, Salary Range: RM 2000.00 - RM 2300.00

As a Sales Associates, you will be responsible for supporting our back and front of our offline store, and you are the heartbeat of our store. You are most enthusiastic about systems and processes and keep an organized space with productivity top of mind. You thrive in a fast-paced environment and have the ability to work in various aspects of the business. Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively.

 

We'd love to hear from you:

  • 1+ years of operations experience in retail, sales or the service industry 
  • A passion for helping others and enjoy being a part of the team 
  • The ability to mulit-task and move around quickly while working in a fast pace environment
  • Have exceptional communication skills and are comfortable receiving feedback
  • Ambition to learn and grow from others
  • A fan of Cala Qisya, our product and our values 
  • Strong organizational skills
  • Highly motivated person, Extroved, Confidence and Proactive person

 

Your Day-to-Day:

  • Maintain a clean and organized stockroom that is easy to navigate while protecting key items closest to the sales floor
  • Support inventory integrity through managing inbound and outbound transfers, performing weekly cycle counts, and send-outs. Follow procedures for damages, returns, and other product issues that could jeopardize inventory integrity
  • Support in-store replenishment and size integrity on the shop floor, and communicate sell through concerns as necessary.
  • Able to assist any customer situation
  • Support monthly product flow, visual adjustments, and in-store signage.
  • Support the maintenance of the store’s presentation standards 
  • Have a customer-first mindset when working with customers
  • Educate our customers through our Brand’s mission and values 
  • Be an expert our our products
  • Actively sell and style our products and offering fit advice 

What is expected of you

  • Must bend, reach, and stretch for product, as well as lift, carry and move at least 15kg – 20kg
  • Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays
  • Must regularly move around all areas of the store and be accessible to customers

 


Benefits


  • Working 4 ½ days per week
  • Meals allowance and special Friday meals allowance
  • Dental and optical benefits
  • Staff voucher and discount (Based on years of service)
  • Medical claim for pregnancy and delivery
  • Maternity leave – 2.5 months leave
  • Paternity leave – 2 weeks leave
  • Voucher for newborn items
  • Newlywed voucher
  • "Duit raya" for employee's parents
  • Medical card
  • Holiday allowance
  • Store commission based on target (Only applicable for employees who work in CQ Outlet)
  • EPF, SOCSO & PCB (If necessary)
  • Min 14 annual leave per year (Increase based on years of service)
  • Overtime allowance
  • Flexible working hours
  • Attractive basic salary

Please come to interview at the CalaQisya HQ below immediately (Interview will be conduct based on shortlisted)

    • Time: 11.00 am - 4.00 pm
    • Date: Monday – Friday
    • Cala Qisya HQ
    • No 28-2, Jalan Persiaran Eco 8/1B, Eco Santuari, 42500, Teluk Panglima Garang, Selangor

*Due to MCO, we will conduct our interview via zoom apps.

 

 

Only candidates who are shortlisted will be contacted for an interview. Thank you for your application.

"We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence."

"Information on unsuccessful candidates will be destroyed after the recruitment exercise when no longer required."

 

If you're interested please submit your application at [email protected]