Career

 

At Cala Qisya we subscribe to a set of beliefs that help us guide how we work, and problem-solve together. If these resonate with you, there just might be a role with your name on it.


Everybody can make a difference

If you’re fresh out of college or an executive, at Cala Qisya we expect you to go the extra mile and figure out how you can have the greatest impact in your role. 

Visionary and risk-takers are welcome here.

Look before leaping, yes—but then, by all means, leap. While we expect people to be thoughtful and strategic, to analyze all angles, we also know that real progress only comes from brave risk-taking and those with the same vision for the company. And when risk resulted in failing? We appreciate those too and together we solve it for the betterment of the company.

Be proud of our design because it’s improved people’s lives

Seamless site navigation, a peaceful office space, a perfect killer excel spreadsheet, we believe great design is human-centric and always considers its audience. We encourage Cala Qisya employees to think about that audience and design a great experience for them.

Minimalistic and straight-to-the-point

At Cala Qisya this means we make fewer products that last longer—but it also means that we encourage the team to focus on what really matters. We believe that doing one or two things well goes a lot further than doing countless yet meaningless things. We encourage them to look from a very simple angle and the end able to create something worthwhile.


 

Office

Our production team selected the best material and comfortable for each collection.


 

CQHQ


Operation

Sales Manager (Retail)

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 3000.00 - 3800.00

Sales managers direct the distribution of their company's products to customers, which involves establishing sales territories as well as setting quotas and goals. Serving as the guiding hand for the sales team, sales managers outline the staff's training programs, develop strategies for the sales team to operate efficiently, and push team members to surpass short- and long-term sales targets.

Sales managers also work closely with the marketing department to identify new customers the sales team can target. In addition to overseeing the sales team, sales managers have responsibilities that include actively recruiting and hiring. 

The Retail Sales Manager ensuring the staff represents and embraces Cala Qisya Values and understands Cala Qisya's goals. They will also hold regular team meetings to communicate with the staff.

We'd love to hear from you:

  • Good standard of numerical skills.
  • Worked in a fast pace, high turnover store
  • Qualification is Bachelor Degree and above
  • 4 years of management / Sales / Marketing or a similar role
  • Relevant Experience in a similar role - Specifically in Retail (Fashion/Apparel)
  • The ability to plan and prioritize workloads and delegate accordingly
  • The ability to multi-task and work under pressure
  • To manage and lead the team ensuring a consistent and exceptional standard of customer service in the store, ensuring the team members are engaging, acknowledging, courteous, develop excellent product knowledge to engage with the customers.
  • Fluent in English (Writing & Speaking)
  • Able to think outside of the box, passionate about the fashion industry, and creative.
  • Fun, Proactive, Extrovert, and approachable person.
  • Possess own transportation (Motorcycle/Car)

Your Day-to-Day:

  • Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
  • Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
  • Implement national sales programs by developing field sales action plans
  • Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors
  • Contribute to team effort by accomplishing related results as needed
  • Plan to ensure achievement of divisional and personal targets, aligning with company sales policies and strategies
  • Manage, develop, coach, control, and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
  • Ensure targets are delivered through people management, performance review, reward, and individual recognition
  • Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
  • Provide on-the-ground support for sales associates as they generate leads and close new deals
  • Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them
  • Develop and implement new sales initiatives, strategies, and programs to capture key demographics
  • Develop, maintain and execute a territory plan
  • Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans
  • Maintain data relative to partners, accounts, and activities and will document customer interactions
  • Prepare to report as needed

Sales Manager Skill Set:-

  • Meeting Sales Goals
  • Negotiation
  • Sell to Customer Needs
  • Motivation
  • Sales Planning
  • Build Relationships
  • Coaching
  • Manage Processes
  • Market Knowledge
  • Develop Budgets
  • Staffing

Customer Service Department

No Vacancy Available


Ecommerce Department

Ecommerce Assistant 

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 2500.00 - 2800.00

You will be responsible for helping to drive customer loyalty and retention both online and in store through the delivery of insights and targeted customer communications.

E-Commerce (Day-to-Day)

  • Dealing with the 3rd party to solve any problem such as website error or glitch such as Website Crash, Payment Gateway, ISIS “Out of Stock”, Website Coding Error and etc.
  • Communicate with the Creative and Brands Dept for better website banner, layout and product picture.
  • Develop and communicate key priorities of E-business (Channel, Customer, business development, path-to-purchase funnel, new opportunity, etc) to team members, leadership team and cross-functional partners.
  • Provide strategic direction for development of E-business including strategy roadmap, rout-to-market (per SKU), channel P&L, merchandising, path-to-purchase, customer service, analytic strategies in line with business requirements (Operational plan) and in alignment with offline stores
  • Manages activation of brand content and presence on E-Commerce platforms. 

Customer Retention Management (CRM) 

  • Manage the quality and consistency of data capture across all customer touch points including the website, stores, competitions, call centre and in store events. (Based on Google Analytic Database)
  • Present monthly reports and analysis to the Sales Manager/Operation Manager on the growth of the marketable customer database, developing initiatives to help improve and drive in customer data capture including in store events, membership and affiliate schemes.
  • Work with the Ecommerce & Sales Manager to implement tactical customer lifecycle marketing campaigns via email and direct mail following the completion of a full customer segmentation analysis.
  • Work closely with Warehouse team, Store Managers & External processing centre to communicate on inventory level in order to solve customer order issue.
  • Ongoing management and continued segmentation of email database to identify and target actives, lapsers and dormant with specific campaigns. 
  • Manage the delivery of response data for tactical lifecycle email campaigns to the CRM agency to facilitate the measurement of targeted tactical on-boarding, reactivation and retention campaigns. 
  • Responsible for ensuring that email targets are communicated and work with the ESP
  • Work closely with the marketing & social media team to manage the weekly and monthly e-newsletters, ensuring the timely deployment of emails to maximise revenue potential.

Brand Department

Marketing Manager (Fashion)

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 3000.00 - 3800.00

The marketing team at Cala Qisya is responsible for how the consumer engages with the brand by our product and enacting our mission alongside our community.  In this, marketing is responsible for best-in-class campaigns that span across channels with captivating creative and go-to-market plans that bring our stories to life both on owned and paid channels. The team works hard to develop narratives that have a sharp perspective and is constantly developing new ways to introduce Cala Qisya. In this role, you will be responsible for leading some of our biggest campaigns to introduce the brand to new customers at scale.

You will focus on launching leading new products, and mission-driven programs. You will write killer briefs that turn business and consumer insights into a strong strategic position that will hit both brand and business goals. From there you’ll work closely with creative and agency partners to craft compelling creative ideas and turn them into executions that capture people’s attention and hearts. Success will be measured by the share of voice we gain in the market and driving awareness towards the brand and programs. The role is highly cross-functional across product,  brand strategy, marketing, and creative teams. The role will report directly to the chief creative officer & marketing director with the opportunity to manage a small team. 

 
Your Day-to-Day:

  • Regular monitoring the competitor's social media sites and creating analysis reports.
  • Working with other departments to develop social media timelines that coincide with the product release, ad campaigns, and other brand messages.
  • Coordinating social media content with the brand management team, and achieved annual company goals.
  • Analyzing social media campaigns with tracking systems to determine areas for social media campaign improvement and to gather visitor data. (Social media insight)
  • Collaboration outline with other brands. (ROI of the brands/Relationship)
  • Advise photoshoot for the Instagram feed or content.
  • Create or execute company branding direction direct instruction from brand and ads manager or directors.
  • Create or execute content for email, SMS, WhatsApp blasting for an event or customer information.
  • Communicate with Operation Department for another item that needs to be promoted on social media platforms.
  • Develop integrated marketing plans for Brand campaigns, working in close partnership with cross-functional teams.
  • Author and deliver marketing strategy briefs grounded in insights and incorporating input from relevant teams.
  • Collaborate with in-house Creative team and agency partners as they translate strategy into consumer-facing assets.
  • Develop best-in-class execution ideas to bring the creative idea to life through partnerships, social strategy, events, and more. 
  • Owning the consumer journey by developing new ways to distribute content through new media channels and owned channels
  • Partner with other brand team leads, product marketing leads, and cross-functional teams to ensure cohesive and consistent messaging across prospective and existing customers.
  • Manage budget and timelines, ensuring all milestones are met.
  • Become an expert on Cala Qisya’s brand, products, and target customer.

 


Creative Department

Graphic Designer Assistant 

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 2000.00 - 3200.00

We are looking for a Graphic Designer to join our creative team to help bring our brand to life and evolve our design vision. This role will contribute to a wide range of projects with work spanning both the digital and physical space—anything from site design to in-store signage. This position will work closely with a team of brands and ad, to develop, concept, and execute brand campaigns.

As a member of our design team, the right candidate is able to design within an established identity system while always innovating and pushing the brand forward to create best-in-class visual solutions. This role reports to the Chief Creative Director.

We'd love to hear from you:

  • Degree in Graphic Design/Illustration/Fashion Marketing 
  • Computer skills as required by the department in (Intermediate/Advanced) such as Adobe Illustration, Adobe Photoshop, Lightroom, After Effect, and etc.
  • Experience providing office support and coordinating work.
  • Effective communication and organization skills.
  • Fluent in English & Malay
  • Able to produce a creative ideas in fashion persepctive.
  • Proactive and approachable person.

Your Day-to-Day:

  • Assist with designs and graphics, such as combinations of photographs, text, for marketing materials and web content.
  • Visualize and execute conceptual ideas within budgetary constraints and guidelines.
  • Interpret and transform concepts and ideas, sometimes developed by others, into descriptive visual materials in varying formats.
  • Determine software applications be used and develops and/or maintains applicable computer programs.
  • Assist photographer for a photo shoot at the studio.
  • Able to create an idea of the prop by using DIY for photo shoot campaign purposes.
  • Able to contribute a new idea or improvise team idea for a new campaign.
  • Ability to multitask, working on multiple projects with varying deadlines
  • Stay up-to-date with industry developments and tools
  • The clear understanding of design trends in social media
  • Typography experience, and expert graphic composition (Packaging, Website banner, and etc)
  • You must be creative and enjoy taking an idea or concept and running with it!
  • Must have the ability to receive constructive feedback and work within brand identity
  • Perform related duties as assigned.

 

In-House Videographer

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 2500.00 - 3200.00

We're looking for an innovative Videographer to join our content team here at Cala Qisya. This person will have the creative freedom and latitude to create eye-catching work that aligns with the brand. We need you to be ready to dive in and create content and materials that are original, elevated, and drives sales. You will have the opportunity to work on a wide variety of projects in the business, and we need someone who can adapt quickly and move fast.

We'd love to hear from you:

  • Degree in Graphics Arts or related field
  • 3+ years creating cool content and material for a fashion company.
  • Exceptional skills in Adobe Creative Suite.
  • Clear and effective written and verbal communication and strong interpersonal skills required.
  • You will need to be very organised & have a keen attention to detail
  • Able to work alone and as part of a team
  • Strong visual communication & presentation skills
  • Strong affinity with fashion and trends
  • Genuine passion for customers, retail, fashion, brand and product

Your Day-to-Day:

  • Work with the content team to create outstanding, eye-catching and top-notch videos, containing motion graphics to be featured on social media platforms and digital ads.
  • Assisting with initial concept and planning right through to the filming and editing of the videos
  • Conceptualize and deliver design for the brand, and collaborate with internal teams for photography, social media, and website activities.
  • Create and design graphic layouts, templates and animations for social media channels using visual effects.
  • Generate and maintain strong communication within the content team, this includes bringing new ideas to the table.
  • Willing and able to work flexible hours, including evenings and weekends if ever needed.
  • Understand the creative development process, with knowledge of roles, responsibilities and skillsets.
  • Have excellent time management skills and proven project management skills
  • Have the ability to multitask and can adapt to changing priorities
  • Collaborative in nature with a "no job is too small" to assist
  • Although videos are for creative purposes, work with the "Stylist" to ensure that product is filmed to show off any detail/features in order to encourage the customer to buy
  • Direct the models you are working with to get the best out of them
  • Meet deadlines set for video completion
  • Edit Ecommerce photography images
  • Assist the photography team on set

Production Department

Production Assistant 

Cala Qisya HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 2000.00 - RM 2700.00

Cala Qisya has open a vacancy who has a high determination of fashion sense, passion, and interest. We want someone who is fun, friendly, extrovert, good at communication, a team player, and most importantly able to take a challenge.

As a member of our production team, the right candidate is able to design within an established identity system while always innovating and pushing the brand forward to create best-in-class fashion solutions. This role reports to the Production Executive.

We'd love to hear from you:

  • Degree in Fashion Design/Illustration 
  • Computer skills as required by the department such as Adobe Illustration, Adobe Photoshop, and etc.
  • Experience providing office support and coordinating work.
  • Effective communication and organization skills.
  • Fluent in English & Mandarin (Bonus Skill - PRIORITY).
  • Proactive and approachable person.

Your Day-to-Day:

  • Giving advice on which combination of fabrics and patterns may give the best results
  • Discussing the director’s requirements
  • Showing the director’s fabric samples and pattern books
  • Taking measurements
  • Adapting an existing pattern, or producing a new pattern for the director’s
  • Tracking the fabric pieces together for a fitting
  • Fitting the garment and making adjustments to create a perfect fit.
  • Working out the cost of the work, taking into account the fabric, trimmings, and time needed
  • Using the pattern to cut out the fabric pieces
  • Working with other department data for a better production overview.

Benefit 


 

  • Staff Voucher (1 year+ Service)
  • EPF, SOCSO & PCB (If necessary)
  • Min 14 annual leave per year, more for a senior position.
  • Overtime allowance will be provided.
  • Meals (Lunch) are provided.
  • Flexible working hours
  • Attractive basic salary + Benefits + Medical + Annual Leave + Overtime + Staff Discount

CQICITY

Outlet Retail Store Supervisor (Fashion Retail - Apparel)

Cala Qisya I-city, Shah Alam, Selangor

Vacancy: 1 Fulltimer, Salary Range: RM 2300.00 - 2800.00

Hey Shah Alam! Guess what? Calaqisya just opens a vacancy at our flagship store as a store supervisor. Have you ever imagined running a successful store and behind the success stories is YOU that well manage the store?. Calaqisya has grown the business from time to time and also our sales team will grow together with the store. 

As the first step to have a successful flagship store, we need a strong Store Supervisor!

As the Store Supervisor of the Flagship store, you will be responsible for building and training your team and then continued driving our business through excellent operational and team management.

The ideal candidate loves developing others, has strong interpersonal skills, and is energized by tackling complex operational opportunities. You're known as a community builder and go-getter and have extensive experience shift managing a high-volume retail store.

 In this role, you will work directly with our retail Operation Team to manage your store team and will report directly to our Area Manager.

We'd love to hear from you:

  • Degree in Retail Management and 2 years of experience as Store Supervisor (Retail - Apparel/Fashion)
  • Computer skills as required software documentation.
  • Experience providing office support and coordinating work.
  • Effective communication and organization skills.
  • Fluent in English.
  • Proactive, Approachable Person, Customer Focus, Tracking Budget Expenses, Pricing, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Customer Relationships, Verbal Communication

Your Day-to-Day:

  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains store staff by recruiting, selecting, orienting, and training employees.
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensures availability of merchandise and services by approving contracts; maintaining inventories.
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • Secures merchandise by implementing security systems and measures.
  • Protects employees and customers by providing a safe and clean store environment.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Maintains operations by initiating, coordinating, and enforcing the program, operational, and personnel policies and procedures.
  • Contributes to team effort by accomplishing related results as needed.

 

 Frontline Benefit :

  • KWSP, SOCSO & PCB (If necessary)
  • Min 14 annual leave per year, more for a senior position.
  • Overtime allowance will be provided.
  • Meals (Lunch) are provided.
  • Attractive basic salary + Benefits + Medical + Annual Leave + Overtime + Commission (Based on Achievement Sales Target) + Staff Discount

Please come to interview at the CalaQisya HQ below immediately (Interview will be conduct based on shortlisted)

    • Time: 11.00 am - 4.00 pm
    • Date: Monday – Friday
    • Cala Qisya HQ
    • No 28-2, Jalan Persiaran Eco 8/1B, Eco Santuari, 42500, Teluk Panglima Garang, Selangor

*Due to MCO, we will conduct our interview via zoom apps.

 

 

Only candidates who are shortlisted will be contacted for an interview. Thank you for your application.

"We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence."

"Information on unsuccessful candidates will be destroyed after the recruitment exercise when no longer required."

 

If you're interested please submit your application at [email protected]