At Cala Qisya we subscribe to a set of beliefs that help us guide how we work, and problem-solve together. If these resonate with you, there might just be a role with your name on it.

Everybody can make a difference

If you’re fresh out of college or an executive, at Cala Qisya we expect you to go the extra mile and figure out how you can have the greatest impact in your role. 

Visionary and risk-takers are welcome here

Look before leaping, yes—but then, by all means, leap. While we expect people to be thoughtful and strategic, to analyze all angles, we also know that real progress only comes from brave risk-taking and those with the same vision for the company. And when risk resulted in failing? We appreciate those too and together we solve it for the betterment of the company.

Be proud of our design because it has improved people’s lives

Seamless site navigation, a peaceful office space, a perfect killer excel spreadsheet, we believe great design is human-centric and always considers its audience. We encourage Cala Qisya employees to think about that audience and design a great experience for them.

Minimalistic and straight-to-the-point

At Cala Qisya this means we make fewer products that last longer—but it also means that we encourage the team to focus on what really matters. We believe that doing one or two things well goes a lot further than doing countless yet meaningless things. We encourage them to look from a very simple angle and in the end able to create something worthwhile.

Our production team selected the best and most comfortable material for each collection.

Cala Holding HQ

Operation Department

Operation Executive 

Cala Holding HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer

As an Operations Executive in the retail sector, you will be responsible for overseeing the daily operations of our retail outlets. Your primary goal will be to ensure efficient and effective store operations, enhance customer satisfaction, and achieve operational excellence. You will work closely with Operation Managers and store staff to implement policies, optimize processes, and meet performance targets. 

We'd love to hear from you: 

• Bachelor’s degree in Business Administration, Retail Management, or a related field. 
• Minimum of 3 years of experience in retail operations or a similar role. 
• Strong leadership and management abilities. 
• Excellent communication and interpersonal skills. 
• Proficient in retail management software and Microsoft Office Suite. 
• Strong analytical and problem-solving skills. 
• Ability to work under pressure and handle multiple tasks efficiently. 
• In-depth understanding of retail operations and industry best practices. 
• Familiarity with inventory management, sales analysis, and customer service principles. 

Your Day-to-Day: 

• Oversee daily store operations to ensure efficiency and profitability. 
• Implement and monitor operational policies and procedures. 
• Coordinate with store managers to ensure consistent operational standards across all locations. 
• Support the recruitment, training, and development of store staff. 
• Conduct performance evaluations and provide constructive feedback. 
• Foster a positive and productive work environment. 
• Monitor inventory levels and coordinate with suppliers for timely replenishment. 
• Ensure accurate stock management and minimize shrinkage. 
• Ensure high levels of customer satisfaction by addressing complaints and resolving issues promptly. 
• Implement customer service training programs for staff. 
• Analyze sales reports and develop strategies to achieve sales targets. 
• Identify opportunities for cost reduction and efficiency improvements. 
• Ensure compliance with health and safety regulations and company policies. 
• Conduct regular audits to maintain operational standards. 

What is expected of you:  

• Achieve and maintain high levels of store performance, including sales targets, customer satisfaction scores, and operational efficiency. 
• Consistently improve operational processes to enhance store profitability. 
• Demonstrate strong leadership qualities by motivating and guiding store teams to success. 
• Build a collaborative and inclusive work culture. 
• Adapt to the evolving retail landscape and implement innovative solutions to stay competitive. 
• Proactively address operational challenges and seize opportunities for growth. 
• Maintain clear and effective communication with all stakeholders, including store staff, management, and suppliers. 
• Regularly report on operational performance and provide actionable insights. 

Warehouse Department

Warehouse Manager

Cala Holding HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer

We’re seeking a Warehouse Manager to join our team and monitor operations within the Calaqisya warehouse! We want candidates who have experience in warehousing, managing warehouse workers, processes, and the warehouse management system. The person will be responsible for maintaining safety standards to ensure that products are dispatched and delivered safely and efficiently.

The right candidates can manage and oversee the warehouse's receiving, handling, storing, and packing activities, ensuring quality standards are met at every turn. We would love to have a person who is an encouraging and motivational leader that recognizes success in their team.

We'd love to hear from you:

• Bachelor's Degree in the related field
• At least 4 to 5 years of experience in warehouse management systems such as inventory systems, logistics, and distribution management
• Excellent leadership skills, including the ability to set goals, motivate, and manage conflict
• Effective communication skills, including writing, speaking, and active listening
• Great interpersonal skills
• Good project management skills, including strong decision-making, problem-solving, and strategic planning abilities
• Exceptional time management and organization skills
• In-depth understanding of industry and company best practices for the warehouse
• Familiarity with logistics, inventory records, and inventory control practices
• Understanding of the inventory management software and other organizational computer applications
• Physical strength, stamina, and ability to walk or stand for long periods of time

Your Day-to-Day:

• Ensure the warehouse runs as efficiently as possible by overseeing daily operations, supervising, organizing, tracking, and monitoring warehouse management systems and software
• Knowledge of the software and databases used within warehouses and regular updates the data storage system
• Produce reports and statistics regularly (stock control, IN/OUT status report, lifetime stock report, etc)
• Lead the team to accomplish short and long-term performance goals and address ongoing issues
• Working closely with the warehouse floor in organizing the team, notes, assigning roles, and overseeing the warehouse employees
• Develop and supervise the workflow, space management, equipment layout, and floor productivity and ensure the customer service standards are fulfilled
• Strategize about inventory volumes and warehouse capacity to maximize productivity, rearranging containers for improved efficiency while allowing warehouse staff to easily navigate between aisles
• Establish and enforce the standards and procedures of work to maintain a safe work environment and maximize efficiency
• Check work for quality and safety, making changes and recommendations as necessary
• Track daily expenses and make projections about their team’s budget, managing purchases, and expenses to keep the efficiency
• Multitasking and staying organized to optimize logistics systems and handle a high volume of inventory and shipments
• Supervise the flow of inventory and make adjustments to meet delivery deadlines
• Sign off on shipments and communicate with third parties and stores regarding the status of their orders
• Prepare and plan the strategy to deal with any problem such as delays in transportation, supply shortages, and staffing issues 

What is expected of you: 

• To be prepared to travel during the working day
• Must bend, reach and stretch for the product, as well as lift, carry, and move at least 15 kg – 20 kg
• Flexible availability that supports the needs of the business

E-Commerce Department

No vacancy

Customer Service Department

No vacancy

Brand Department

Digital Illustrator  

Cala Holding HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer 

Digital Illustrator will be responsible for designing within an established identity system while innovating and pushing the brand forward to create best-in-class visual solutions. 

We'd love to hear from you: 

• Bachelor’s degree or higher in a creative field is preferred 
• Proficiency in programs such as Photoshop, InDesign, and Illustrator 
• Excellent written and verbal communication skills 
• Minimum of 2 year’s experience in illustrator 
• Strong attention to detail and artistic skills 
• Portfolio of work with a wide range of creative projects 
• Strong analytical skills 
• Time management and organizational skills 
• Knowledge of layouts, graphic fundamentals, typography, print, and web 
• Experience with both print and digital media 

Your Day-to-Day: 

• Liaise with the Brand and Product Development team regarding the tasks brief 
• Illustrate with the audience in mind, finding the most effective way to communicate a story 
• Present a series of drafts of the illustrations for approval 
• Collaborate with team members regarding designs and workflows 
• Ensure illustrations meet quality color standards 
• Advise on intricacies of design genre, style, color palette, etc 
• Supply final artwork to set specifications 
• Understand the variety of digital format delivery items ie JPEG, TIFF, PDF, etc 
• Work with geometric primitive shapes to create complex shapes 
• Feel for shading and depicting three-dimensional shapes 
• Familiar with how pixels (picture elements) work 
• Create bitmap, vector and raster graphics 
• Fluent in the basics of geometry, optics, physics and perception 
• Understand visual language - texture, color, dimension, scale, perspective, shade, composition, depth of field, proportion, spatial awareness, etc 

What is expected of you:  

• Knowledge of the fine arts 
• To be thorough and pay attention to detail 
• Design skills and knowledge 
• The ability to use your initiative 
• To be flexible and open to change 
• Knowledge of computer operating systems, hardware and software 
• The ability to accept criticism and work well under pressure 
• Thinking and reasoning skills 
• To be able to use a computer and the main software packages competently 

Creative Department

No Vacancy

Marketing Department

Marketing Executive (Social Media) 

Cala Holding HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer

Marketing Executive (Social Media) help businesses use social media effectively to achieve their marketing goals, messages and audiences through social media. Social media executives tailor content to the audience and the channels, ensuring a unique response every time. Social media executives write each piece of content to a high standard and align it with the tone the audience expects. 

We'd love to hear from you: 

• Bachelor's degree in communications, public relations, marketing or a related field. 
• Experience of at least three (3) years in digital marketing, content writing, web design and social media management. 
• Excellent written and verbal communication skills with problem-solving acumen. 
• Expertise in social media platforms (like Facebook, Twitter, Instagram and LinkedIn). 
• Familiarity with customer service and customer relations. 
• Strong attention to detail with time-management and organisational skills. 
• Ability to work independently and manage multiple tasks with ease.  

Your Day-to-Day: 

• Ensuring the social media channels in use have regular, high quality and creative content output 
• Managing queries and messages, replying to people and engaging with audiences, known as community management 
• Scheduling and deliver messages through an up-to-date content calendar 
• Working with the wider marketing team to help deliver key messages and support on marketing campaigns and activity 
• Collaborating with other social media assistant in the company 
• Analysing and report back on content, looking at key performance indicators and content types to make recommendations 
• Creating strong written posts that have excellent grammar and spelling that grab the attention of the audience 
• Working with creative department to create exciting, fun content that helps achieve the business aims 
• Staying up to date with all developments in social media, such as legal changes, new platforms and new features introduced 

What is expected of you:  

• Work closely with marketing and brands teams to establish and maintain an assertive brand outreach on social platforms. 
• Develop and execute social media strategies to meet brand objectives. 
• Manage paid advertising on platforms such as Facebook, X, Instagram, and Google.  
• Support social marketing efforts for other channels, such as SEO/ SEM/ PR campaigns. 
• Act as the primary point of contact for all customer concerns and inquiries from the media about a given product line. Strong time management and organizational abilities. 

Videographer

Cala Holding HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer

A Videographer is responsible to develop and manage storyboard, script creation, allocate resources, set deadlines for video projects. To develop creative direction and the production oversight of video content, including serving as producer/ director on set for all live or recorded shoots.

We'd love to hear from you:

• Diploma or Bachelor’s degree in Multimedia or any related field.
• At least 2 years of working experience as a videographer, video editor, or a related role
• Past experience in digital advertisements, short narrative content, YouTube videos, or fashion videos
• Capable of operating video cameras and lighting equipment
• Knowledgeable in camera support and audio recording
• Proficient in Premiere Pro, and familiar with Adobe Creative Suite, and After Effects

Your Day-to-Day:

• Responsible for all visual and creative aspects of the video, including the video’s style, tone, and mood
• Strategize & plan video shoots while working collaboratively cross-department/team to acquire talents and products/props needed for the shoot
• Handle video equipment such as lighting, audio, and camera during the shoot day
• Direct talent as needed during shootings
• Pick appropriate footage and edit them to full-length videos per brief requirements
• Work closely with the social media team to create video content for various platforms such as Facebook, Instagram, YouTube, etc.
• Provide company event coverages by capturing appropriate footage and compile to showcase and present company events appropriately
• Other ad hoc tasks as needed

What is expected of you: 

• Able to work under various conditions and constraints while maintaining a high level of production quality.
• Effective communicators, capable of collaborating with clients and team members to bring a vision to life.
• Filming video on set and on location.

HR & People Operation Department

Human Resource Assistant 

Cala Holding HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer 

The HR Assistant in the retail sector will support the Human Resources department in various HR functions, including recruitment, onboarding, employee relations, and administrative tasks. The role is critical in ensuring a smooth and efficient HR operation, contributing to a positive work environment and supporting the overall goals of the retail organization. 

We'd love to hear from you: 

• Bachelor’s degree in Human Resources, Business Administration, or a related field. 
• Minimum of 1-2 years of experience in HR or a related administrative role, preferably in the retail industry. 
• Strong organizational and multitasking abilities. 
• Excellent communication and interpersonal skills. 
• Proficient in HR software and Microsoft Office Suite. 
• Attention to detail and accuracy in data entry and documentation. 
• Ability to maintain confidentiality and handle sensitive information. 
• Basic understanding of HR principles and practices. 
• Familiarity with labour laws and employment regulations. 

Your Day-to-Day: 

• Assist in posting job advertisements and screening resumes. 
• Schedule interviews and coordinate with candidates and hiring managers. 
• Conduct initial phone screenings and assist with reference checks. 
• Prepare onboarding materials and assist with new employee orientation. 
• Ensure all necessary paperwork is completed and filed correctly. 
• Coordinate exit interviews and offboarding procedures. 
• Provide support in addressing employee inquiries and resolving minor issues. 
• Assist in organizing employee engagement activities and events. 
• Help maintain positive employee relations and a supportive work environment. 
• Maintain and update employee records and HR databases. 
• Assist in preparing HR reports and documents. 
• Support payroll processing and benefits administration. 
• Ensure compliance with company policies and legal requirements. 
• Assist in organizing and tracking employee training and development programs. 
• Maintain records of mandatory training and certifications. 

What is expected of you:  

• Perform HR administrative tasks accurately and efficiently to support smooth HR operations.
• Ensure all employee records are up-to-date and maintained with high accuracy.
• Communicate effectively with employees, management, and external parties.
• Provide clear and timely responses to HR-related inquiries.
• Act as a reliable point of contact for HR-related matters, providing support and assistance as needed.
• Contribute to a positive and collaborative team environment.
• Adapt to changing HR processes and organizational needs.
• Show willingness to take on new tasks and responsibilities as required.
• Act as the primary point of contact for all customer concerns and inquiries from the media about a given product line. Strong time management and organizational abilities. 

Product & Design Department

Fashion Production Manager

Cala Holding HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer

The Fashion Production Manager in the retail sector is responsible for overseeing the manufacturing and production processes of retail goods. This role ensures that products are produced efficiently, on time, and within quality standards. The Production Manager will coordinate with various departments, manage production schedules, and optimize resources to achieve production goals and meet customer demands.

We'd love to hear from you:

• Bachelor’s degree in Production Management, Business Administration, Engineering, or a related field.
• Minimum of 5 years of experience in production management, preferably in the retail industry.
• Strong leadership and management abilities.
• Excellent organizational and problem-solving skills.
• Proficient in production management software and Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in Mandarin is a BONUS.
• In-depth understanding of production processes and quality control principles.
• Familiarity with supply chain management and inventory control.
• Knowledge of health and safety regulations.

Your Day-to-Day:

• Develop and manage production schedules to ensure timely delivery of products.
• Coordinate with supply chain, procurement, and inventory teams to ensure the availability of materials.
• Monitor production progress and adjust schedules as needed to meet deadlines.
• Implement and maintain quality control standards to ensure products meet specifications.
• Conduct regular inspections and audits of production processes and products.
• Address quality issues promptly and implement corrective actions.
• Optimize the use of resources, including labor, materials, and equipment, to maximize efficiency.
• Manage and mentor production staff to enhance their skills and performance.
• Ensure that production facilities and equipment are well-maintained and operational.
• Ensure compliance with health and safety regulations and company policies.
• Develop and implement safety protocols and conduct regular safety training for staff.
• Identify opportunities for process improvements and cost savings.
• Implement lean manufacturing principles and other best practices to enhance production efficiency.
• Monitor industry trends and advancements in production technology.

What is expected of you: 

• Ensure production processes are efficient and productive, meeting quality and timeline goals.
• Continuously seek ways to improve production processes and reduce costs.
• Provide strong leadership and direction to the production team.
• Foster a collaborative and motivated work environment.
• Maintain clear and effective communication with all stakeholders, including production staff, management, and suppliers.
• Proficiency in Mandarin is a bonus, aiding in communication with Mandarin-speaking suppliers or partners.
• Adapt to changes in production requirements and market demands.
• Be proactive in addressing production challenges and implementing innovative solutions.

Junior Fashion Designer/ Production Assistant

Cala Holding HQ, Eco Santuari, Selangor

Vacancy: 1 Fulltimer

Cala Qisya has opened a vacancy who has a high determination of fashion sense, passion, and interest. We want someone who is fun, friendly, extrovert, good at communication, a team player, and most importantly able to take a challenge.

As a member of our production team, the right candidate is able to design within an established identity system while always innovating and pushing the brand forward to create best-in-class fashion solutions. This role reports to the Production Executive/Product Development Lead.

We'd love to hear from you:

• Degree in Fashion Design/ Illustration 
• Computer skills as required by the department such as Adobe Illustration, Adobe Photoshop, etc.
• Experience providing office support and coordinating work.
• Effective communication and organization skills.
• Fluent in English & Mandarin (Bonus Skill - PRIORITY).
• Proactive and approachable person.

Your Day-to-Day:

• Giving advice on which combination of fabrics and patterns may give the best results
• Discussing the director’s requirements
• Showing the director’s fabric samples and pattern books
• Taking measurements
• Adapting an existing pattern, or producing a new pattern for the director’s
• Tracking the fabric pieces together for a fitting
• Fitting the garment and making adjustments to create a perfect fit.
• Performing QC on pre - production sample, sample shoot, & bulk product (measurement, material shrinkage & other details)
• Working out the cost of the work, taking into account the fabric, trimmings, and time needed
• Using the pattern to cut out the fabric pieces
• Working with other department data for a better production overview.

What is expected of you: 

• Eagerness to learn and grow in the fashion production field.
• Ability to adapt to a fast-paced and dynamic work environment.
• Proactive problem-solving skills and a can-do attitude.
• Strong time management and multitasking abilities.
• Willingness to take on a variety of tasks to support the production team.
• Flexibility to work occasional evenings or weekends during peak production periods.
• Act as the primary point of contact for all customer concerns and inquiries from the media about a given product line. Strong time management and organizational abilities. 

Finance Department

No vacancy

Internship

Cala Holding HQ, Eco Santuari, Selangor

Cala Qisya Internship Programme will allow you opportunities to gain valuable hands-on exposure and mentoring in your field of study – and get a head start in achieving future success. 

This program is tailored for experiential learning, this internship will bring you the advantage of first-hand experience through a combination of dedicated mentoring and practical training.

Put your academic knowledge to the test now! Please apply with your updated resume, stating your academic achievement and extra-curricular activities and indicating the internship start & end date.

Requirements:

• Internship letter
• Latest result slip
• Official University letter
• Resume and cover letter

Incomplete applications will not be entertained. 

 What will make you successful?

• Full-time Degree students pursuing a Degree program relevant to the specialization or operations in Cala Qisya
• Possess a minimum CGPA of 2.8 - 3.2 or its equivalent
• Fluent in speaking and writing in English
• Students with active involvement in extra co-curricular activities in a university
• A great team player with excellent interpersonal and communication skills

Applications will be processed in stages, by internship dates. Candidates would be contacted 1-2 months before the actual internship date. Only shortlisted candidates will be notified

Department available for internship:

• Human Resource
• Graphic Design
• Operation
• Finance
• Sales
• Production
• Fashion Design
• Marketing

CQKLEM, KL East Mall, Kuala Lumpur

No vacancy

CQTRX, The Exchange TRX, Kuala Lumpur

No vacancy

CQICITY, Central I-City Mall, Shah Alam

No vacancy

CQIpoh, Ipoh

No vacancy

CQJB, Johor Bahru

No vacancy

Benefits

• 4 ½ working days per week (HQ)
• 5 working days per week (Stores)
• Lunch meals provided
• Food essential allowance
• Dental and optical benefits
• Staff voucher and discount (Based on years of service)
• Medical claim for pregnancy and delivery
• Maternity leave - 98 days
• Paternity leave – 2 weeks leave + 2 weeks WFH
• Nursery allowance
• Newlywed voucher
• Entertainment benefits
• "Duit Raya" for the employee's parents
• Medical Card
• Store commission based on target (Only applicable for employees who work in CQ Outlet)
• EPF, SOCSO, EIS & PCB (If necessary)
• Min 14 annual leave per year (Increase based on years of service)
• Overtime allowance
• Flexible working hours
• Attractive basic salary

Only candidates who are shortlisted will be contacted for the interview. Thank you for your application.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence.

Information on unsuccessful candidates will be destroyed after the recruitment exercise when no longer required.

 If you’re interested please submit your application at [email protected]