Calaqisya Sdn Bhd (“CQSB”) is committed to protecting the privacy of our site visitors and
customers. The CQSB team members are customers themselves of other internet sites and fully
appreciate and respect the importance of privacy on the internet. We will not disclose information
about our customers to third parties except where it is part of providing a service to you (for example:
arranging for a product to be sent to you, carrying out credit and other security checks and customer research and profiling or where we have your express permission to do so.)
We will not sell your name, address, e-mail address, credit card information or personal information
to any third party (excluding partners from whom you may have linked to our site) without your
Data protection is a matter of trust, and your privacy is important to us. We shall therefore only use
your name and any other information, which relates to you in the manner set out in this Privacy
Policy. We will only collect information where we must do so, and we will only collect
information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant
for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the
The site, you remain anonymous and at no time can we identify you unless you have an account on the
The site and log on with your user name and password.
If you have any comments or suggestions, we should be pleased to receive them at our address or by
emailing us at [email protected]
Alternatively, you may call us on 0386851280 – this telephone number will be open to receive
calls Monday – Thursday between 9 am to 5 pm and Friday 9 am - 1 pm.
What are Cookies?
A cookie is a small information file sent to your computer and is stored on your hard drive. If
you have registered with us then your computer will store an identifying cookie which will save you
each time you re-visit CQSB, by remembering your email address for you. You can change the
settings on your browser to prevent cookies being stored on your computer without your explicit
Checking Your Details
If you wish to verify the details you have submitted to CQSB you may do so by contacting us via the
e-mail address or phone call. Our security procedures mean that we may request proof of identity
before we reveal information. This proof of identity will take the form of your e-mail address and
password submitted upon registration. You must therefore keep this information safe as you will be
responsible for any action which we take in response to a request from someone using your e-mail
and password. We would strongly recommend that you do not use the browser’s password memory
function as that would permit other people using your terminal to access your personal information.
We are always pleased to hear from our customers. We are always grateful for any time you spend
providing us with the knowledge we need to ensure our customers are delighted. We
want you to return to the site and to recommend us to your friends and family. If you have any
questions or feedback about this statement, or if you would like us to stop processing your
information, please do not hesitate to contact a member of the CQSB team, who will be delighted to
answer any questions you may have.
Our Privacy Statement fully complies with the Privacy Act 1988.
1. Collection of personal information
Calaqisya does not sell, share or trade customer’s personal information collected online with third
parties. Personal information collected online will only be disclosed within our corporate group for
When you create a Calaqisya account, the personal information we collect may include your:
- Delivery address
- Email address
- Telephone number
- Mobile number
- Date of birth
The personal information we collect from you will be used in some or all of the following ways:
- To deliver the products you have purchased from CALAQISYA
- To update you on the delivery of the product and for customer support purposes
- To provide you with relevant product information
- To process your orders and to provide you with the services and information offered
through our website and which you request.
- We may pass your name and address on to a third party to make delivery of the
product to you (example: to our courier or supplier)
Updating Your Personal Information
You can update your personal information anytime by accessing your account on CALAQISYA
Security of Your Personal Information
CALAQISYA ensures that all information collected will be safely and securely stored. We protect your
personal information by:
- Restricting access to confidential information
- Maintaining technology products to prevent unauthorised computer access
- Securely destroying your personal information when it is no longer needed for our record
Disclosure of Personal Information
We will not share your information with any other organisations other than related companies and
those third parties directly related to the delivery of the products you have purchased from
CALAQISYA website. In exceptional circumstances, CALAQISYA may be required to disclose personal
information, such as when there are grounds to believe that the disclosure is necessary to prevent a
threat to life or health, or for law enforcement purposes. CALAQISYA is committed to complying with
the Privacy Act and the National Privacy principles.
If you believe that CALAQISYA has breached your privacy, please drop us an email at
[email protected] and we will resolve the issue.
Collection of Computer Data
When you visit CALAQISYA, our company servers will automatically record information that your
browser sends whenever you visit a website. This data may include:
- Your computer’s IP address
- Browser type
- Webpage you were visiting before you came to our site
- The pages within CALAQISYA you visit
- The time spent on those pages, items and information searched for on our site, access times
and dates, and other statistics.
This information is collected for analysis and evaluation to improve our site and the
services and products we provide. This data will not be used in association with any other personal
As part of the above, CALAQISYA may use Google Analytics features based on Display Advertising,
including but not restricted to the following: Remarketing, Google Display Network Impression
Reporting and Google Analytics Demographics.
CALAQISYA also uses Remarketing with Google Analytics to advertise online; third-party vendors,
including Google, use first-party cookies and third-party cookies together to inform, optimise, and
serve ads based on visitors’ past visits to CALAQISYA, as well as report how ad impressions, other
uses of ad services, and interactions with these ad impressions and ad services are related to visits to
CALAQISYA reserves the right to modify and change the Privacy Statement at any time. Any changes
to this policy will be published on our site.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Deletion Processing of Personal Data
You have the right to request deletion of your personal data. The responsibility for compliance rests with us, who determines the purposes and means of processing your Personal Data.
You shall notify us in writing an email to request your Personal Data to be deleted by us so long as it is necessary for the fulfilment of the purposes for which it was collected only, or inform us your objection to the use of your Personal Data for marketing purposes whereupon we will not use your Personal Data for such purpose.